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Carmen’s Inc. Privacy Policy

 

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or fill out a contact form on carmens.com (the “Site”).

 

Personal Information We Collect

 

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

 

We collect Device Information using the following technologies:

 

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

 When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Contact Form Information.

 

How We Use Personal Information

 

Carmen’s Inc. collects personal information such as your e-mail address, name, address and/or telephone number via the contact form. This information is used to correspond with you and to help deliver the services that you have requested.  When in line with the preferences you have shared with us, we may provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

 

Sharing Your Personal Information

 

We share your Personal Information with third parties to help us use your Personal Information, as described above.  We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

Data Retention

 

When you fill out a contact form on  this site, we will maintain your Personal Information for our records unless and until you ask us to delete this information.

 

Changes to Policy

 

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

Contact Us

 

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@carmens.com or by mail using the details provided below:

 

1520 Stone Church Rd E
Hamilton, ON
L8J 0H4

 

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